Returns
We hope you love your purchase, but if for any reason you're not completely satisfied, we gladly accept returns. Simply return the item(s) to us unworn within 14 days of delivery.
To start your return, please contact us using the button below. Our team will respond within 48 hours to assist you with the process.
A return label will be provided at a cost of $7,95 USD. Once your return is approved, you will receive instructions on how to proceed.
We aim to process returns within 10 business days of receiving them at our warehouse.
Returns Process
Once we receive your parcel, it can take up to 10 business days for your return to be processed.
Please allow 2 business days for the funds to appear in your account after you receive your refund confirmation email. All refunds will be processed back to the original payment.
Exchanges
If you would like to exchange an item, please contact us directly.
Purchasing Your Own Shipping Label:
Please contact us first for the return adress.
Include your order number, full name, and the item(s) you are returning on a piece of paper inside your parcel. Without a returns slip, we cannot process your return.
Return Eligibility
If you are not satisfied with your order, you can return the item(s) unworn, with all original labels intact, within 14 days of delivery.
Please note that if an item is damaged, stained, or has any smell, it cannot be returned. We will inspect all returns, and if necessary, we will contact you before making a final decision.
In the interest of hygiene, Hijab Caps and Face Masks are strictly non-returnable.
Our products are made to the highest quality standards. If you receive a faulty item or if the size is incorrect, please contact our customer care team for resolution before submitting a return request through our online portal.
Thank you for your understanding
Returns Process
Once we receive your parcel, it can take up to 10 business days for your return to be processed.
Please allow 2 business days for the funds to appear in your account after you receive your refund confirmation email. All refunds will be processed back to the original payment.
Exchanges
If you would like to exchange an item, please contact us directly.
Purchasing Your Own Shipping Label:
Please contact us first for the return adress.
Include your order number, full name, and the item(s) you are returning on a piece of paper inside your parcel. Without a returns slip, we cannot process your return.
Return Eligibility
If you are not satisfied with your order, you can return the item(s) unworn, with all original labels intact, within 14 days of delivery.
Please note that if an item is damaged, stained, or has any smell, it cannot be returned. We will inspect all returns, and if necessary, we will contact you before making a final decision.
In the interest of hygiene, Hijab Caps and Face Masks are strictly non-returnable.
Our products are made to the highest quality standards. If you receive a faulty item or if the size is incorrect, please contact our customer care team for resolution before submitting a return request through our online portal.
Thank you for your understanding
